0) ? (int)$_GET['view'] : false;
if ($view !== false){
if (!empty($_POST['reply_text'])) {
sanitize($_POST['reply_text']);
// Save ticket reply on database
$query = array(
'tid' => $view,
'username'=> getValue($_POST['username']),
'message' => getValue($_POST['reply_text']),
'created' => time(),
);
$fields = '`'. implode('`, `', array_keys($query)) .'`';
$data = '\''. implode('\', \'', $query) .'\'';
mysql_insert("INSERT INTO `znote_tickets_replies` ($fields) VALUES ($data)");
mysql_update("UPDATE `znote_tickets` SET `status`='Staff-Reply' WHERE `id`='$view' LIMIT 1;");
} else if (!empty($_POST['admin_ticket_close'])) {
$ticketId = (int) $_POST['admin_ticket_id'];
mysql_update("UPDATE `znote_tickets` SET `status` = 'CLOSED' WHERE `id` ='$ticketId' LIMIT 1;");
} else if (!empty($_POST['admin_ticket_open'])) {
$ticketId = (int) $_POST['admin_ticket_id'];
mysql_update("UPDATE `znote_tickets` SET `status` = 'Open' WHERE `id` ='$ticketId' LIMIT 1;");
} else if (!empty($_POST['admin_ticket_delete'])) {
$ticketId = (int) $_POST['admin_ticket_id'];
mysql_delete("DELETE FROM `znote_tickets` WHERE `id`='$ticketId' LIMIT 1;");
header("Location: admin_helpdesk.php");
}
$ticketData = mysql_select_single("SELECT * FROM znote_tickets WHERE id='$view' LIMIT 1;");
?>
View Ticket #
Latest Tickets
| ID: |
Subject: |
Creation: |
Status: |
';
echo ''. $ticket['id'] .' | ';
echo ''. $ticket['subject'] .' | ';
echo ''. getClock($ticket['creation'], true) .' | ';
echo ''. $ticket['status'] .' | ';
echo '';
}
?>